A Farmácia Moreno values the trust of its customers, employees, and partners. Therefore, it ensures the protection of your privacy and personal data, fully complying with the General Data Protection Regulation (GDPR) and applicable national legislation.

1. Data Controller

Moreno II, Produtos de Saúde, Lda.
Rua Central do Olival, 2272, 4415-726 Olival, Vila Nova de Gaia
NIPC: 500 016 240
Email: beatrizalmeida@moreno.pt
Phone: 966 522 720

2. Personal Data Collected

Farmácia Moreno may collect and process the following personal data:

• Name, address, tax ID (NIF), phone number, and email address;
• Health data essential to comply with legal obligations and provide pharmaceutical services;
• Information provided through contact forms, newsletter subscriptions, or quote requests;
• Website browsing data (cookies and analytics tools).

3. Purposes of Data Processing

• Provision of pharmaceutical and health services;
• Order processing and customer management;
• Communication of information, campaigns, and promotions from Farmácia Moreno;
• Compliance with legal and regulatory obligations;
• Improvement of the website user experience.

4. Data Sharing

Farmácia Moreno does not share your personal data with third parties, except when required to comply with legal or contractual obligations, or with your express consent.

5. Data Retention

Personal data is retained only for the period necessary for the purposes for which it was collected, in accordance with applicable legal deadlines.

6. Data Subject Rights

In accordance with the law, users have the right to:

• Access, update, or correct their data;
• Request restriction or deletion of processing;
• Withdraw consent at any time;
• Lodge a complaint with the Portuguese Data Protection Authority (CNPD).

To exercise your rights, simply contact Farmácia Moreno via email: beatrizalmeida@moreno.pt.

7. Data Security

Farmácia Moreno adopts appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.

8. Cookies

The Farmácia Moreno website uses cookies to improve navigation, analyze usage statistics, and optimize the user experience. You may disable or configure the use of cookies in your browser at any time.

9. Changes to the Privacy Policy

Farmácia Moreno reserves the right to update this Privacy Policy whenever necessary. All changes will be published on the website.